Kim Townend Studio turns social data into cultural intelligence.

Turning up-to-the-minute social data into actionable insights to help you map audiences, spot white spaces, understand a category or uncover bigger behavioural shifts.

We’ve developed a methodology that uses a combination of social, search, trend, and audience data across multiple platforms to unearth the insights you need, quickly and efficiently.

Human powered insights that you can trust

AI has good uses, but right now social listening analysis isn’t one of them. We use a team of specialist humans who understand the topic in question to create the searches and then clean and analyse the data so you can be sure you’re getting robust real insights and not lowest common denominator keywords.

Social Intelligence

Social listening, search data, audience mapping and more. Let us know what you want to find out about what’s happening online, and we’ll figure out how to do it.

Cultural Strategy

Translating our social intelligence insights into strategy. Where are the best places for you to show up on and off line, who should you be talking to, about what, and how can you be sensitive to the current environment.

Reporting

From brand tracking, and cultural analysis through trend reports and everything in between, we analyse and quantify what you need and share it with easily digestible visuals and strategic takeaways.

Trusted by clients world‑wide

When working with Kim, she is quick to understand complex assignments and delivers beyond expectations. Her expertise helped shape our final strategies in a way we could not have done without her. I would work with her again on any of our big initiatives that require a seasoned social strategist.
Mitzi Phung · Creative Strategy Lead

Best tools, better insights

We use the best platforms for gathering audience data to produce the best insights around.